This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

no window opens after new install to vista

  • 1 balas
  • 2 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh guigs

more options

I have a vista laptop that shows no errors with "sfc /scannow" and has all Microsoft updates installed. I installed firefox for the FIRST TIME (have been using Chrome but it fails to load as well, only IE9 is working) and it does not open.

NO ERROR MESSAGES

task manager does show firefox.exe is running under "processes" but does not show up under "applications"

I have a vista laptop that shows no errors with "sfc /scannow" and has all Microsoft updates installed. I installed firefox for the FIRST TIME (have been using Chrome but it fails to load as well, only IE9 is working) and it does not open. NO ERROR MESSAGES task manager does show firefox.exe is running under "processes" but does not show up under "applications"

Semua Balasan (1)

more options

Please post back with the troubleshooting results: http://mzl.la/Mqh7m3