This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

YouTube videos do not play

  • 1 balas
  • 3 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh You

BKraengel
BKraengel
more options

Hi All,

Before I pull the plug on FireFox, I'll try once more. YouTube Videos do not play. They start then stop with the cryptic error message "An error has occurred.... Other videos play fine. YouTube videos play fine on that other browser. I've tried all the suggestions in this forum, my PlugIns were uninstalled and re-installed, Firefox was uninstalled and re-installed and No, I do not live in India. Anybody have any idea what's wrong. What's Google doing that Mozilla can't figure out?

Hi All, Before I pull the plug on FireFox, I'll try once more. YouTube Videos do not play. They start then stop with the cryptic error message "An error has occurred.... Other videos play fine. YouTube videos play fine on that other browser. I've tried all the suggestions in this forum, my PlugIns were uninstalled and re-installed, Firefox was uninstalled and re-installed and No, I do not live in India. Anybody have any idea what's wrong. What's Google doing that Mozilla can't figure out?

Semua Balasan (1)

You
You
more options

Do you have the latest version of Flash Player? Download Flash Player at get.adobe.com/flashplayer and install it. Also, is your internet slow? Try changing your quality on the video to low when the video starts to see if it does the same thing.