This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

My address book correctly shows c6jdb@btinternet.com, but when I write an e-mail to this person it is sent to c 6jdb@btint!ernet.com & doesn't arrive!

  • 2 balas
  • 1 memiliki masalah ini
  • 11 kunjungan
  • Balasan terakhir oleh geebeepee1

geebeepee1
geebeepee1
more options

I've tried editing the e-mail address in my list of addresses and also taken it out completely and put it in afresh and it shows correctly as being c6jdb@btinternet.com , but as soon as I enter John on the first line of the address when writing to him the address comes up as c 6jdb@btinternet.com and, because of the space between the c and the 6, he does not receive the e-mail even though I have the message that the e-mail has been sent and confirms that it has been included in my SENT LIST!

Sure enough, I can go to that list and the e-mail appears there and confirms it was sent and the time it was sent. What it does not do is tell me where it was sent to because John does not receive it! I hve no problems with any other of my addressees and I have used Thunderbird very successfully - and contentedly - for years, just as I have used Plusnet as my provider.

I've tried editing the e-mail address in my list of addresses and also taken it out completely and put it in afresh and it shows correctly as being c6jdb@btinternet.com , but as soon as I enter John on the first line of the address when writing to him the address comes up as c 6jdb@btinternet.com and, because of the space between the c and the 6, he does not receive the e-mail even though I have the message that the e-mail has been sent and confirms that it has been included in my SENT LIST! Sure enough, I can go to that list and the e-mail appears there and confirms it was sent and the time it was sent. What it does not do is tell me where it was sent to because John does not receive it! I hve no problems with any other of my addressees and I have used Thunderbird very successfully - and contentedly - for years, just as I have used Plusnet as my provider.

Solusi terpilih

Thunderbird gets all suggestions for addressing from one of your address books. You have two books by default. The Personal and the Collected books. If you have sent an email to the wrong address then it will be in your collected book for sure. You need to go there and delete it and then find any other occurrences of the incorrect address and fix or delete it.

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (2)

user01229325
user01229325
more options

Solusi Terpilih

Thunderbird gets all suggestions for addressing from one of your address books. You have two books by default. The Personal and the Collected books. If you have sent an email to the wrong address then it will be in your collected book for sure. You need to go there and delete it and then find any other occurrences of the incorrect address and fix or delete it.

geebeepee1
geebeepee1 Pemilik pertanyaan
more options

Absolutely right! There were different addresses (I don't know how) in the two books and the wrong one has now been corrected.

Many thanks for taking the time and trouble to bother with my problem. Hope I can help someone else, sometime, and repay your kindness.

Sincerely,

BRIAN