This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

After using Firefox/Android for a while, it just shows a black screen.

  • 1 balas
  • 2 memiliki masalah ini
  • 20 kunjungan
  • Balasan terakhir oleh Roland Tanglao

ChuckSott
ChuckSott
more options

Asus TF701 tablet (with keyboard dock) After navigating through several sites, Ffox-Android (v.34) displays only a black screen. When I look at the tab thumbnails, however, the sites seem to be rendered. But each time I select a thumbnail. the tab's full display is blacked out.

Help!

Asus TF701 tablet (with keyboard dock) After navigating through several sites, Ffox-Android (v.34) displays only a black screen. When I look at the tab thumbnails, however, the sites seem to be rendered. But each time I select a thumbnail. the tab's full display is blacked out. Help!

Semua Balasan (1)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi ChuckSott

Some questions to help us help you!

  1. Which websites are causing this problem? A few examples would be grand!
  2. Does this problem occur in FF35 for Android?
  3. If you could post a screenshot of the tab's full display being blacked out that would be super helpful
  4. Have you tried temporarily uninstalling all the add-ons in Tools -> Add-ons? Sometimes add-ons break Firefox!
  5. Finally what version of Android OS are you using? (ice cream sandwich 4.0, jellybean 4.1-4.3, kitkat 4.4? etc)

Diperbarui oleh Roland Tanglao pada