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I get error message: “An error occurred while sending mail. The mail server responded: <x> recipient rejected - relay denied. Please check the message recipient

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  • Balasan terakhir oleh user01229325

kevamb
kevamb
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I have used Thunderbird for over 10 years but over the past couple of weeks, when sending e-mails, I get the following error message: “An error occurred while sending mail. The mail server responded: <xxx> recipient rejected - relay denied. Please check the message recipient <xxx> and try again”

I have used Thunderbird for over 10 years but over the past couple of weeks, when sending e-mails, I get the following error message: “An error occurred while sending mail. The mail server responded: <xxx> recipient rejected - relay denied. Please check the message recipient <xxx> and try again”

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Gnospen
Gnospen
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Is it any reipient? a special mailserver? your mailserver?

Check your server-setup

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kevamb
kevamb Pemilik pertanyaan
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Thanks for your prompt reply - much appreciated. Regarding recipients - it's not just a specific recipient but a variety of people I have communicated with in the past with no problem.

Regarding mail server, I'm not sure what this means. I use Thunderbird to send/receive several different email accounts (e.g Googlemail and from my own domain). As far as I can recollect, it is just my own domain account that has the problem. Snapshot of the server settings enclosed, if that helps clarify the problem.

Cheers.

user01229325
user01229325
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You are having problems sending but you post your inbound server setting. That is not much help. From the Help menu select Troubleshooting Information Clear the checkbox to show account name so no personal info is displayed. Click the button to Copy to Clipboard. Come back here and paste that into a reply window.

kevamb
kevamb Pemilik pertanyaan
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OK - is this what you mean? (There is a lot of data in the report) 


 Application Basics

   Name: Thunderbird
   Version: 31.4.0
   User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.4.0
   Profile Folder: Show Folder

             (Local drive)
   Application Build ID: 20150109111741
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

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user01229325
user01229325
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This setup guide indicates that you need Normal Password set. You seem to have all the accounts set to None http://community.plus.net/library/email/email-setup-mozilla-thunderbird/