This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

firefox denies me access to any website I attempt to access

  • 1 balas
  • 2 memiliki masalah ini
  • 5 kunjungan
  • Balasan terakhir oleh philipp

more options

Hi, whenever I attempt to access any website, Firefox gives me a message saying that connection is untrusted and will not allow me to access it. These were sites I access on a daily basis and all of a sudden it blocked me out of them. I cant even access google search.

Hi, whenever I attempt to access any website, Firefox gives me a message saying that connection is untrusted and will not allow me to access it. These were sites I access on a daily basis and all of a sudden it blocked me out of them. I cant even access google search.

Semua Balasan (1)

more options

hello b4wlz0ut, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:

  • what is the error code shown under technical details on the error page?
  • in case the error code equals sec_error_unknown_issuer, please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions) - which issuer information does the certificate contain?

thank you!

"This Connection is Untrusted" error message appears - What to do