This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Firefox 35 health report has stopped recording startup times on Feb 3-4-5. It does show last start up at end of graph. What is causing this?

  • 2 balas
  • 2 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh longretired

more options

Firefox startup times are blank for Feb 3-4-5. Tried it in safe mode with no luck. All startup times are shown before those dates but not after. Does show current startup time at end of graph. Everything else on page works.

Firefox startup times are blank for Feb 3-4-5. Tried it in safe mode with no luck. All startup times are shown before those dates but not after. Does show current startup time at end of graph. Everything else on page works.

Semua Balasan (2)

more options

Maybe check for issues with prefs and reset some "datareporting" prefs on the about:config page.

  • datareporting.healthreport.nextDataSubmissionTime

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

more options

JimTM said

Firefox startup times are blank for Feb 3-4-5. Tried it in safe mode with no luck. All startup times are shown before those dates but not after. Does show current startup time at end of graph. Everything else on page works.

I have had similar problem for much longer, I only get average startup time whether I select ALL or AVERAGE