This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Constant "connecting msg", even when Mozilla is checking for updates. IE explorer is working while Mozilla fails.

  • 4 balas
  • 3 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh lexdcs

lexdcs
lexdcs
more options

Mozilla getting constant "connecting" msg even while IE explorer is working with no problem. The Windows troubleshooter does not identify the problem. Mozilla version 30.0.5. Tried to uninstall with no success.

Mozilla getting constant "connecting" msg even while IE explorer is working with no problem. The Windows troubleshooter does not identify the problem. Mozilla version 30.0.5. Tried to uninstall with no success.

Solusi terpilih

Problem resolved by disabling all add-ons and then rebooting.

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (4)

lexdcs
lexdcs Pemilik pertanyaan
more options

lexdcs said

Mozilla getting constant "connecting" msg even while IE explorer is working with no problem. The Windows troubleshooter does not identify the problem. Mozilla version 30.0.5. Tried to uninstall with no success.

lexdcs said

Mozilla getting constant "connecting" msg even while IE explorer is working with no problem. The Windows troubleshooter does not identify the problem. Mozilla version 30.0.5. Tried to uninstall with no success.

Problem resolved now... disabled all add-ons and rebooted.

lexdcs
lexdcs Pemilik pertanyaan
more options

Solusi Terpilih

Problem resolved by disabling all add-ons and then rebooting.

ideato
ideato
more options

Hi lexdcs, it is great you solve the problem, but maybe you don't have to disabling all add-ons, you can test for faulty extensions.

thank you

lexdcs
lexdcs Pemilik pertanyaan
more options

Yes...Ideato... I used your method to verify the extensions and no issue found. I suspect the problem may be related to add-ons and, I will check/verify those as needed since I have the all marked as "ask to activate". Thank you for the verification procedure.