This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

I tried to move some items from inbox to a new folder, it seemed to move but when that folder was opened, it was not there and not in inbox either.

  • 1 balas
  • 4 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Matt

more options

try to move or copy from any folder to any folder....don't work, moved them earlier to a new folder from inbox, they disappeared. had to access server website to retrieve. now I don't want to bother them in fear of loosing them permanently.

try to move or copy from any folder to any folder....don't work, moved them earlier to a new folder from inbox, they disappeared. had to access server website to retrieve. now I don't want to bother them in fear of loosing them permanently.

Semua Balasan (1)

more options

right click both folder and select properties and then the repair button. Mail is displayed from an index file and this rebuilds the index. It does not actually affect your mail.