Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

After installing 38.0.1 on Mac OSX 10.9.5 the Firefox menu only has 1 item-Quit.

  • 6 balas
  • 13 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh ClickClack53

chetgw
chetgw
more options

Firefox menu is missing About Firefox, Preferences, Services, Hide Firefox, Hide others. Only Quit is available. Where did the others go?

Firefox menu is missing About Firefox, Preferences, Services, Hide Firefox, Hide others. Only Quit is available. Where did the others go?

Solusi terpilih

I just updated my previously installed Firefox 38.0.1 to 38.0.5 on a Mac running on 10.6.8 (Snow Leopard), and experienced the exact same problem when Firefox relaunched. Immediately looked here for information and was glad to see this thread.

Restarting in Safe Mode did not restore the missing items in the Firefox menu for me either, but then they reappeared after I quit Firefox and relaunched it normally. Very odd problem that I have never seen before in all the years I've been using Firefox, but I'm glad it was so easy to resolve the issue. Thanks chetgw for posting your query about this problem!

Baca jawaban ini dalam konteks 👍 2

Semua Balasan (6)

Sukanta Pal
Sukanta Pal
more options

Sometimes toolbars are missing because they are hidden, you can right click on top and check Menu Bar and also you can customize this.

Diperbarui oleh Sukanta Pal pada

chetgw
chetgw Pemilik pertanyaan
more options

It's NOT that the toolbar is missing-- it is that there are items missing under the Firefox menu. I can't customize anything because the Preferences item is missing and the Cmd-, shortcut does not work.

the-edmeister
the-edmeister
  • Moderator
more options

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

chetgw
chetgw Pemilik pertanyaan
more options

Safe Mode did not restore the missing items in the Firefox menu.

chetgw
chetgw Pemilik pertanyaan
more options

After starting FF in Safe Mode and not seeing any changes I re-started FF in normal mode and the missing Firefox menu items have reappeared. Thanks Sukanta Pal and the-edmeister!

ClickClack53
ClickClack53
more options

Solusi Terpilih

I just updated my previously installed Firefox 38.0.1 to 38.0.5 on a Mac running on 10.6.8 (Snow Leopard), and experienced the exact same problem when Firefox relaunched. Immediately looked here for information and was glad to see this thread.

Restarting in Safe Mode did not restore the missing items in the Firefox menu for me either, but then they reappeared after I quit Firefox and relaunched it normally. Very odd problem that I have never seen before in all the years I've been using Firefox, but I'm glad it was so easy to resolve the issue. Thanks chetgw for posting your query about this problem!