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My youtube does not play video, only audio is playing.

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  • Balasan terakhir oleh philipp

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My youtube is currently using HTML5 player. But only audio is playing, no video. I don't see any missing plugin warning or any error. How can i solve the problem? Thanks in advance for your help!

My youtube is currently using HTML5 player. But only audio is playing, no video. I don't see any missing plugin warning or any error. How can i solve the problem? Thanks in advance for your help!

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hi, probably that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).