This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Firefox crashes

  • 1 balas
  • 3 memiliki masalah ini
  • 7 kunjungan
  • Balasan terakhir oleh philipp

more options

I've got a crash after 5 minutes on firefox start. There's no fix. I haven't any plugins.

My Crash ID: bp-f50bc704-2f94-4cd3-abb0-d27422150614

I've got a crash after 5 minutes on firefox start. There's no fix. I haven't any plugins. My Crash ID: bp-f50bc704-2f94-4cd3-abb0-d27422150614

Semua Balasan (1)

more options

hello, thanks for providing a crash id - this appears to be a problem with malware, so please run a full scan of your system with different security tools like the free version of malwarebytes, adwcleaner, microsoft safety scanner & kaspersky security scan.

Troubleshoot Firefox issues caused by malware