This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Thunderbird slow, unusable. CAUSE: Windows/Microsoft Defender

  • 3 balas
  • 13 memiliki masalah ini
  • 164 kunjungan
  • Balasan terakhir oleh homersaysdoh

more options

Thunderbird is running slow, slow to download or open email messages.

Thunderbird is running slow, slow to download or open email messages.
Lampiran tangkapan layar

Diperbarui oleh Wayne Mery pada

Solusi terpilih

I was able to solve the problem by excluding my Thunderbird profile in my anti virus program. I used the following web page to find my profile folder http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Windows_Vista.2C_7.2C_and_8.1

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (3)

more options

what anti virus are you using?

more options

I am using MS Defender. I installed Sea Monkey and have the same slowness as Thunderbird. The TB error is "Timestamp: 6/20/2015 7:18:22 PM Error: NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgSendLater.hasUnsentMessages] Source File: chrome://messenger/content/mail-offline.js Line: 77" Not sure if this sheds any light on the problem or not. Thanks for your reply

Diperbarui oleh homersaysdoh pada

more options

Solusi Terpilih

I was able to solve the problem by excluding my Thunderbird profile in my anti virus program. I used the following web page to find my profile folder http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Windows_Vista.2C_7.2C_and_8.1