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Sync Newb

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  • 1 memiliki masalah ini
  • 11 kunjungan
  • Balasan terakhir oleh philipp

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I set up my sync account when purchasing my Galaxy s5 and immediately installing Firefox. My laptop recently caught fire and I obviously can no longer retrieve saved passwords.

I also can't remember my sync account password. Help??? Please??? If I reset my sync account password will it erase all of my synced passwords?

I set up my sync account when purchasing my Galaxy s5 and immediately installing Firefox. My laptop recently caught fire and I obviously can no longer retrieve saved passwords. I also can't remember my sync account password. Help??? Please??? If I reset my sync account password will it erase all of my synced passwords?

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hi, yes - resetting the password for sync will clear all stored data. however, your passwords should also be stored within the firefox for android user profile - you can use an addon like https://addons.mozilla.org/android/addon/mobile-password-manager/ to access them...