This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Why does 38.1.0 try to install when its folder pane headers are blank? Folder pane column headings are not displayed

  • 6 balas
  • 1 memiliki masalah ini
  • 8 kunjungan
  • Balasan terakhir oleh Wayne Mery

more options

Right after installing 38.0.1 or 38.1.0, the folder pane doesn't display the column headers and only the name column is visible. Clicking on the header a drop-down appears and it's also blank, but does have 3 hidden check boxes. If those three boxes are checked, the unread, total, and size columns show up but still without heading text. What's the fix? I'll not upgrade to 38+ until I see that this is solved.

Right after installing 38.0.1 or 38.1.0, the folder pane doesn't display the column headers and only the name column is visible. Clicking on the header a drop-down appears and it's also blank, but does have 3 hidden check boxes. If those three boxes are checked, the unread, total, and size columns show up but still without heading text. What's the fix? I'll not upgrade to 38+ until I see that this is solved.

Diperbarui oleh Wayne Mery pada

Semua Balasan (6)

more options

Try disabling hardware acceleration. Tools|Options|Advanced|General

more options

It is probably caused by what Zenos wrote or an add-on. If the acceleration setting does not help, please start * Thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away? Please reply to let us know results.

more options

Reinstalling 38.1.0 and running in safe mode (hold shift while starting) resulting in something about extra columns extension not compatible and furthermore the entire heading in the folders pane is now absent. Back to 31.4 version where the folder pane has a heading and also displays columns (unread, total, and size) along with the headings.

more options

I think all of this is solvable by removing the extra folder columns addon

more options

Disabling 'extra folders columns' doesn't make any difference - it's incompatible with 38.1 and is disabled anyway.

more options

If Folder pane column headings are not displayed, then two likely causes may be theme, or hardware acceleration, which can be disabled at tools | options | advanced | general