This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Can't seem to delete "Sent" items, even if I open them first. Help?

  • 2 balas
  • 2 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh oldroper

more options

If I chose the checkbox for "all" and issue a "delete" in my Sent" folder, nothing' happens . . If I chose only one checkbox alonside a sent-item and issue a delete, nothin' happens If I open a sent item and then issue a delete, nothin' happens.

What am I doing wrong? Do not have this issue on other folders, is there something I don't know about the "Sent" folder?

Regards,

If I chose the checkbox for "all" and issue a "delete" in my Sent" folder, nothing' happens . . If I chose only one checkbox alonside a sent-item and issue a delete, nothin' happens If I open a sent item and then issue a delete, nothin' happens. What am I doing wrong? Do not have this issue on other folders, is there something I don't know about the "Sent" folder? Regards,

Solusi terpilih

oldroper said

If I chose the checkbox for "all" and issue a "delete" in my Sent" folder, nothing' happens . . If I chose only one checkbox alonside a sent-item and issue a delete, nothin' happens If I open a sent item and then issue a delete, nothin' happens. What am I doing wrong? Do not have this issue on other folders, is there something I don't know about the "Sent" folder? Regards,

Thanks for the quick response . . while the information was invaluable for future references, when I once again tried to delete the "sent" messages, it worked(!?) .. I will keep the information you imparted and if/when it happens again, I will certainly try your solution. Regards,

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (2)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

Solusi Terpilih

oldroper said

If I chose the checkbox for "all" and issue a "delete" in my Sent" folder, nothing' happens . . If I chose only one checkbox alonside a sent-item and issue a delete, nothin' happens If I open a sent item and then issue a delete, nothin' happens. What am I doing wrong? Do not have this issue on other folders, is there something I don't know about the "Sent" folder? Regards,

Thanks for the quick response . . while the information was invaluable for future references, when I once again tried to delete the "sent" messages, it worked(!?) .. I will keep the information you imparted and if/when it happens again, I will certainly try your solution. Regards,