We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

I get an "Unable to Update" software message saying I don't have the system permissions required.

  • 1 balas
  • 2 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh FredMcD

JacobKulp
JacobKulp
more options

I am periodically getting the following popup screen on my iMac: Unable to Update. A recommended security and stability update is available, but you do not have the system permissions required to install it. Please contact your system administrator, or try again from an account that has permission to install software on this computer. You can always get the latest version of Firefox at: https://www.mozilla.org/firefox/

I am running Firefox 40.0 and am assured when I check the "About Firefox" dropdown that: "You are currently on the beta update channel." Maybe I shouldn't be? What can I do to stop getting this warning, and to be assured that I have the security and stability updates that I do need? Thanks! Jacob Lee Kulp

I am periodically getting the following popup screen on my iMac: Unable to Update. A recommended security and stability update is available, but you do not have the system permissions required to install it. Please contact your system administrator, or try again from an account that has permission to install software on this computer. You can always get the latest version of Firefox at: https://www.mozilla.org/firefox/ I am running Firefox 40.0 and am assured when I check the "About Firefox" dropdown that: "You are currently on the beta update channel." Maybe I shouldn't be? What can I do to stop getting this warning, and to be assured that I have the security and stability updates that I do need? Thanks! Jacob Lee Kulp

Semua Balasan (1)

FredMcD
FredMcD
more options

Try to re-install Firefox, and see if the problem comes back.