This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

A plugin is needed to display this content", how do I get my computer to do this?

  • 1 balas
  • 3 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh cor-el

more options

I am on Windows (10) and when I play videos, there are some that play great, there are others that are choppy, and there are those that say "a plugin is needed to play this content." I have Adobe Shockwave Player 12.1 installed, as well as Java (32-bit) and (flash player (32-bit). According to Microsoft, the flash player is not needed because it is now included in the new Windows 10 program. Am I still missing something or am I simply stuck and need to return to Windows 8.1?

I am on Windows (10) and when I play videos, there are some that play great, there are others that are choppy, and there are those that say "a plugin is needed to play this content." I have Adobe Shockwave Player 12.1 installed, as well as Java (32-bit) and (flash player (32-bit). According to Microsoft, the flash player is not needed because it is now included in the new Windows 10 program. Am I still missing something or am I simply stuck and need to return to Windows 8.1?

Semua Balasan (1)

more options

Your system details list doesn't show that the Shockwave Flash plugin (32 bit version) is installed and enabled.

  • Firefox/Tools > Add-ons > Plugins

You can find links of the latest Shockwave Flash player for Firefox on this page:

You can verify on the Adobe Flash Players Test Page that the Flash plugin is working and which version you have.