This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Adobe Acrobat Reader says it's up-to-date, but Firefox says it isn't...

  • 3 balas
  • 32 memiliki masalah ini
  • 4 kunjungan
  • Balasan terakhir oleh cor-el

more options

I am using the latest Firefox.

I have Adobe Acrobat Reader DC 15.009.20077 on both of my computers. On both of my computers, Firefox says:

outdated 15.9.20069.28170

What is going on?

I am using the latest Firefox. I have Adobe Acrobat Reader DC 15.009.20077 on both of my computers. On both of my computers, Firefox says: outdated 15.9.20069.28170 What is going on?

Semua Balasan (3)

more options

I uninstalled Adobe Acrobat Reader DC. I went to Adobe's website and downloaded a new installer and reinstalled.

I checked for updates within Adobe Acrobat Reader DC. It installed an update, and I am back to Adobe Acrobat Reader DC 15.009.20077 on both of my computers. Firefox once again says: outdated 15.9.20069.28170

more options

This is a known issue with the update checker. If the programs web site says you are up to date, then you are fine. Don’t worry.

more options

If you can't update the Adobe Reader program from within the reader (i.e. you have the latest version) then you can ignore the report on the plugin check page. There have been problems in the past with detecting the latest version because Adobe changed the way the AR reports itself. Adobe doesn't offer the latest version of the Adobe Reader on its downloads page and the only way to be sure that you have the latest AR version is by checking for updates in the AR program until no updates are available.

  • bug 1214838 - Adobe Reader DC 15.009.20069 is showing as outdated, needs to add entry

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html