We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Can't watch show on CW site. Told to disable ad blocker. I did. CW is still telling me to disable even though I did and refreshed and restarted computer.

  • 1 balas
  • 1 memiliki masalah ini
  • 14 kunjungan
  • Balasan terakhir oleh FredMcD

SherryD
SherryD
more options

I have been watching currant episodes on the CW website. No problems. No changes on my MacBook Air recently, no ad-ons etc.

Today I went to the site to watch one of the latest episodes and it tells me:

Oops, you have an ad blocker enabled!

To watch this episode, please disable it and refresh the page.

So I went to "tools" click on the Add-ons, then "extensions" then I disabled the (ABP) adblock plus. (Even though it had been actividated and caused no interference with watching my shows before)

Then I refreshed the page and it still comes up that I have an ad blocker enabled. So I restarted the computer. Same result. What should I do?

I have been watching currant episodes on the CW website. No problems. No changes on my MacBook Air recently, no ad-ons etc. Today I went to the site to watch one of the latest episodes and it tells me: Oops, you have an ad blocker enabled! To watch this episode, please disable it and refresh the page. So I went to "tools" click on the Add-ons, then "extensions" then I disabled the (ABP) adblock plus. (Even though it had been actividated and caused no interference with watching my shows before) Then I refreshed the page and it still comes up that I have an ad blocker enabled. So I restarted the computer. Same result. What should I do?

Semua Balasan (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.