This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

After not using since Sept, Tb is downloading new messages to subfolder of inbox and ignoring universal inbox. Tb updated when I turned it on.

  • 1 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Spamlet

Spamlet
Spamlet
more options

(I have to admit that I find the folder tree for Tb confusing, even though I've used it ever since Outlook Express folded.)

When I turned on today, I was informed of a Tb update and let it proceed. This appeared to go OK apparently, but, when I pressed to download to my universal inbox, it started downloading thousands of old emails to a sub folder in which I put mail for 2013! (See snip.)

The many back mails are probably because Google passed my account back to virgin, recently, and I always leave my accounts set to leave copy on server.

I don't understand what has directed my incoming mail into a subfolder of my main account box. I don't understand why this is not showing up in unified folders (presumably sub folders don't show up in unified?).

As there are still thousands of old mails to download before I can even get at the latest ones, this is an almighty pain!

How do I specify the proper download folder?

(Further observation: My three other accounts are going into their right inboxes.)

(I have to admit that I find the folder tree for Tb confusing, even though I've used it ever since Outlook Express folded.) When I turned on today, I was informed of a Tb update and let it proceed. This appeared to go OK apparently, but, when I pressed to download to my universal inbox, it started downloading thousands of old emails to a sub folder in which I put mail for 2013! (See snip.) The many back mails are probably because Google passed my account back to virgin, recently, and I always leave my accounts set to leave copy on server. I don't understand what has directed my incoming mail into a subfolder of my main account box. I don't understand why this is not showing up in unified folders (presumably sub folders don't show up in unified?). As there are still thousands of old mails to download before I can even get at the latest ones, this is an almighty pain! How do I specify the proper download folder? (Further observation: My three other accounts are going into their right inboxes.)
Lampiran tangkapan layar

Diperbarui oleh Spamlet pada

Solusi terpilih

OK I think I see what's happened now:

When I set up Tb on this m/c I got all my mail that was saved on the server filtered by year, and kept the filters.

Now that virgin has taken control back from google, historic messages are being downloaded again, and the 'before 2014' filter is putting the oldest ones in the 2013 folder. If I leave it downloading a bit longer, the stream will go back to the main Inbox. That's a relief! :)

Apologies for any confusion!

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (1)

Spamlet
Spamlet Pemilik pertanyaan
more options

Solusi Terpilih

OK I think I see what's happened now:

When I set up Tb on this m/c I got all my mail that was saved on the server filtered by year, and kept the filters.

Now that virgin has taken control back from google, historic messages are being downloaded again, and the 'before 2014' filter is putting the oldest ones in the 2013 folder. If I leave it downloading a bit longer, the stream will go back to the main Inbox. That's a relief! :)

Apologies for any confusion!