This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

I Can't Reply to Messages in Hotmail.com

  • 3 balas
  • 2 memiliki masalah ini
  • 7 kunjungan
  • Balasan terakhir oleh FredMcD

JaZzCanary
JaZzCanary
more options

For the past couple of weeks or so I have NOT been able to reply to messages in my Hotmail/Outlook account. I have two computers, i.e., one PC (Windows 7) and an iMac. The problem exists on my PC, but NOT on the iMac. I am using the latest version of Firefox, 44.0.

When I'm in my Hotmail account I press the "Reply" and/or the "New" button and nothing happens. This happened once a few years back (I'm a long-time Firefox user) and it was resolved, but I don't recall how.

This is very frustrating! I use the two computers for two distinctly different purposes and I'm experiencing other problems with Firefox on the PC which are not present on the iMac (which I reported in a different category, as it's related to losing open tabs).

For the past couple of weeks or so I have NOT been able to reply to messages in my Hotmail/Outlook account. I have two computers, i.e., one PC (Windows 7) and an iMac. The problem exists on my PC, but NOT on the iMac. I am using the latest version of Firefox, 44.0. When I'm in my Hotmail account I press the "Reply" and/or the "New" button and nothing happens. This happened once a few years back (I'm a long-time Firefox user) and it was resolved, but I don't recall how. This is very frustrating! I use the two computers for two distinctly different purposes and I'm experiencing other problems with Firefox on the PC which are not present on the iMac (which I reported in a different category, as it's related to losing open tabs).

Semua Balasan (3)

FredMcD
FredMcD
more options

You are using a beta version of Firefox.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

JaZzCanary
JaZzCanary Pemilik pertanyaan
more options

Thanks, but the problem isn't on the Mac, it's on the PC.

FredMcD
FredMcD
more options

FredMcD said

You are using a beta version of Firefox. Start Firefox in Safe Mode {web Link} by holding down the <Shift>
------------ key, and then starting Firefox. Is the problem still there?