This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Our local folders have disappeared after a Thunderbird shutdown - how can we recover them or see them?

  • 1 balas
  • 2 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Matt

RequestSupport1
RequestSupport1
more options

Thunderbird stopped responding and so I shut it down. Received error message about sending error details and declined. Restarted Thunderbird and it came up fine and can receive and send mail. However, all of our local folders are gone. We have tried to recover them using some articles from mozillaZinw but no luck so far. Any help would be appreciated. Thanks.

Thunderbird stopped responding and so I shut it down. Received error message about sending error details and declined. Restarted Thunderbird and it came up fine and can receive and send mail. However, all of our local folders are gone. We have tried to recover them using some articles from mozillaZinw but no luck so far. Any help would be appreciated. Thanks.

Semua Balasan (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!