This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

why can't i store bookmarks?

  • 6 balas
  • 14 memiliki masalah ini
  • 9 kunjungan
  • Balasan terakhir oleh Fahim

more options

When I press on the menu button it does not show the option to store a bookmark. I can save a shortcut to desktop or share with others but no star shows for storing a bookmark.

When I press on the menu button it does not show the option to store a bookmark. I can save a shortcut to desktop or share with others but no star shows for storing a bookmark.

Semua Balasan (6)

more options

Hi Maybe you have customize your Firefox and then move your bookmark button another place. You can find bookmark button from menu then click on customize and find bookmark button and just drag & drop it. Or you can reset your Firefox in default and you will find bookmark.

more options

No, have not customized mozilla for Android. Menu button does not show option to customize. How do I reset to default?

more options

What device do you have?

On the phone version, the star icon usually is the first thing on the second row of icons on the menu. I'm not sure about the tablet version.

Similar thread: there is no bookmark star on LgL40

more options

You can reset from app manager in Android devices. Or just reinstall your Firefox.

more options

I have a Samsung Galaxy Tab 3. I have found that if I press where the star SHOULD be it stores so I am guessing there is a problem with the install of one of the updates. If I reinstall or reset I lose all of my bookmarks. Is there a way to back up bookmarks? Thanks!

more options

Best way is, using Firefox sync. Sign up in Firefox Sync if you have no account and syncing your bookmark. You can choose which information you want to sync follow this link How do I choose what types of information to sync on Firefox?

There was another way to export bookmark like this process or using apps. But i think Firefox sync is the best way and its up to you.