Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

I'm having a problem with sync. I keep getting "unexpected error' .

  • 1 balas
  • 2 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh philipp

lposborn
lposborn
more options

I haven't changed my password. I was unable to get an email from firefox. I tried resend email. I created another account. I verified the email and still unable to sync. Unexpected error. This is very puzzling. I've tried resetting firefox. No help. Any ideas would be greatly appreciated. I'm getting this same error with linux, windows and android.

I haven't changed my password. I was unable to get an email from firefox. I tried resend email. I created another account. I verified the email and still unable to sync. Unexpected error. This is very puzzling. I've tried resetting firefox. No help. Any ideas would be greatly appreciated. I'm getting this same error with linux, windows and android.

Semua Balasan (1)

philipp
philipp
  • Moderator
more options

hi, there is currently a general ongoing service outage affecting logins with firefox accounts. mozilla engineers are aware of it and working to resolve it. please try it again a little bit later & sorry for the inconvenience!