This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Signature and Quick-text drop-down boxes missing after update to latest version

  • 7 balas
  • 1 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh user01229325

more options

Hello.

I updated to version 45.0 this afternoon, and now the signature and Quicktext drop-down boxes are gone. Previously, these appeared when composing a message, and enabled you to select which signature to use or which Quicktext email to insert. My default signature is still showing up when I compose a new message, but I now have no ability to change to other signatures like I could before.

Thank you!

Hello. I updated to version 45.0 this afternoon, and now the signature and Quicktext drop-down boxes are gone. Previously, these appeared when composing a message, and enabled you to select which signature to use or which Quicktext email to insert. My default signature is still showing up when I compose a new message, but I now have no ability to change to other signatures like I could before. Thank you!

Semua Balasan (7)

more options

Check with the developer of these two add ons to see when they are going to update their software to work with the new Thunderbird version.

more options

Hello, Airmail.

That is a good tip for the Quicktext Add-on. But for the signature, that was not an add-on (as far as I know). It was a feature native to Thunderbird.

more options

A single signature yes. If you have the ability to switch them then you added something like Signature Switch.

more options

I really have never touched that functionality (the only add-on I ever added was Quicktext). (I also checked my Add-ons list and there's nothing there related to signatures.) For years, Firefox has just always had that signature drop-down box. Now there are drop-down lists for "Variables" and "Other" where the signature drop-down used to be.

more options
  • Thunderbird, not Firefox
more options

Update: I just went to the Quicktext site and it looks like a Signature drop-down might be a part of Quicktext. I never knew that. I will email the developer to find out when Quicktext will be updated and hopefully that will resolve both of my issues.

Thank you, Airmail!

more options

Good info. Thanks.