This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

I recently cleaned may macbook pro and when I rebooted thunderbird I lost most of may "inbox" and "sent"messages from March thru end of June.

  • 4 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Hbar23

more options

I downloaded thunderbird 3/24/16 . I "cleaned" my macbook pro on 7/10. My "inbox" now only shows emails from 6/26/16 to present and my "sent" emails shows from 3/24/16 thru 3/29/16 then skips to 7/7/16 to present. Need to recapture lost emails. Thanks

Howie

I downloaded thunderbird 3/24/16 . I "cleaned" my macbook pro on 7/10. My "inbox" now only shows emails from 6/26/16 to present and my "sent" emails shows from 3/24/16 thru 3/29/16 then skips to 7/7/16 to present. Need to recapture lost emails. Thanks Howie

Solusi terpilih

went into my library and cleared files.

Perhaps you did delete your own mail. I hope your computer runs faster now (even though I doubt it.)

Sorry can't be more specific.

Too bad. I'm not going to speculate what you may have done.

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (4)

more options

Care to explain what "cleaned" means?

more options

I went on you tube and followed some tutorials on how to clean MacBooks to make them run faster.From what i can remember I went into disk utility, earased .dmg files, cleared my cache , went into my library and cleared files. Sorry can't be more specific.

Thanks

more options

Solusi Terpilih

went into my library and cleared files.

Perhaps you did delete your own mail. I hope your computer runs faster now (even though I doubt it.)

Sorry can't be more specific.

Too bad. I'm not going to speculate what you may have done.

more options

It actually does run faster, and I didn't delete my email as it would have had to been deliberate to eliminate just a few months of emails only. anyway I appreciate your willingness to try an help me. Thank you very much