This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox constantly "not responding" and I'm not an expert no I don't understand how to fix it, apparently there is no phone number or a human being to help to

  • 1 balas
  • 2 memiliki masalah ini
  • 8 kunjungan
  • Balasan terakhir oleh FredMcD

annie2sisters
annie2sisters
more options

Firefox constantly "not responding" and I'm not an expert no I don't understand how to fix it, apparently there is no phone number or a human being to talk to. I'm not a computer expert so none of these questions or answers makes sense to me.

Firefox constantly "not responding" and I'm not an expert no I don't understand how to fix it, apparently there is no phone number or a human being to talk to. I'm not a computer expert so none of these questions or answers makes sense to me.

Semua Balasan (1)

FredMcD
FredMcD
more options

"not responding" means that the CPU is being overworked.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

Hi,

The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.