This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

when I use my bookmarks list there is always a doulbe list of my bookmarks on the drop down

  • 2 balas
  • 4 memiliki masalah ini
  • 8 kunjungan
  • Balasan terakhir oleh Anthony

more options

When I pull down my bookmarks, there is always a double list of my bookmarks one on top of the other. If you delete a bookmark from either the top or bottom list, it will delete both bookmarks ie one from each list

When I pull down my bookmarks, there is always a double list of my bookmarks one on top of the other. If you delete a bookmark from either the top or bottom list, it will delete both bookmarks ie one from each list

Semua Balasan (2)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.

more options

Hi. Firefox, went into safe mode but all my command drop downs disappeared in safe mode. So I could not see if it was cleared, but it was still there when I restarted. Tony-PC