This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Bookmarks keep disappearing and addon positon keeps changing.

  • 4 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh FredMcD

more options

When I restart firefox some toolbar bookmarks disappear and some addons change positon. I think this problem has something to do with xmailnotifier addib as when I restart a new tab appears and the link says xmailnotifier but the tab automatically closes after a few seconds. I haven't changed any settings recently so it could be an update to Firefox or the notifier. I've added pictures below that highlight the changes.

When I restart firefox some toolbar bookmarks disappear and some addons change positon. I think this problem has something to do with xmailnotifier addib as when I restart a new tab appears and the link says xmailnotifier but the tab automatically closes after a few seconds. I haven't changed any settings recently so it could be an update to Firefox or the notifier. I've added pictures below that highlight the changes.
Lampiran tangkapan layar

Semua Balasan (4)

more options

If you think that is causing your problem, disable or remove it.

more options

FredMcD said

If you think that is causing your problem, disable or remove it.

Sorry, I meant to say I uninstalled it before and it didn't work. My bad.

more options

Luckily I keep a copy of my profile folder just in case and when I copy over the profile folder it restores Firefox to the way I like it. This doesn't last however.

more options

That is good thinking. I use FEBE (Firefox Environment Backup Extension) {web link} each morning.


https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.