This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox for Android : Images are showing as black blocks when coming back from other tab

  • 4 balas
  • 2 memiliki masalah ini
  • 7 kunjungan
  • Balasan terakhir oleh Paul

Rahul Katariya
Rahul Katariya
more options

Latest Firefox version No add-on enabled (Ad block plus disabled)

The images are black blocks as seen in the image attached when I come back from any other tab for a length of webpage.

After scrolling 2 3 pages it shows the new images (black image blocks stay black)

Experiencing this issue recently, was not facing before 1 month or earlier.

Latest Firefox version No add-on enabled (Ad block plus disabled) The images are black blocks as seen in the image attached when I come back from any other tab for a length of webpage. After scrolling 2 3 pages it shows the new images (black image blocks stay black) Experiencing this issue recently, was not facing before 1 month or earlier.

Semua Balasan (4)

Rahul Katariya
Rahul Katariya Pemilik pertanyaan
more options

Sorry no option to attach the image on mobile

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

No problem, I think I know what you mean. This can be caused by an excess file cache causing performance issues on your device, a problem that is not necessarily isolated to Firefox for Android.

I recommend looking at the Apps option under the Settings app (usually a cogwheel design) and going into Firefox for Android and a few other apps on your device and clearing the Cache (do not clear Data).

I hope this helps, but if not, please come back here and we can look into a different solution for you.

Rahul Katariya
Rahul Katariya Pemilik pertanyaan
more options

Hi Seguro, Thanks for the quick response.

I tried your solution and after clearing cache , around 300mb and browser restart the problem was resolved.

But today I am facing the same thing again. The cache is checked is only 48 mb.

Please advise a more permanent solution.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

You may need to the same process but clear out the cache from other apps that you have installed on the device.

Other options to free up space you may need to move apps to any installed external memory card as well as music files and images.

A specialist Android support forum will be able to help you with this.