We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Starting DEc.2, get "Mozilla Thunderbird\thunderbird,exe Version of this file is not compatable with the version of Windows you're running" Maintenanc Log show

  • 2 balas
  • 1 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh Matt

more options

I have been running Thunderbird under Windows 7, SP 1, for over a year. On Dec 2, 2016 got message about "version of this file npt compatable with version of Windows,,," see image. I noticed that in the Mozilla Maintenance Service log there is a message dated Dec2 about "return code 1" "***Warning Error running update procedure" See image.

I have been running Thunderbird under Windows 7, SP 1, for over a year. On Dec 2, 2016 got message about "version of this file npt compatable with version of Windows,,," see image. I noticed that in the Mozilla Maintenance Service log there is a message dated Dec2 about "return code 1" "***Warning Error running update procedure" See image.

Semua Balasan (2)

more options
see image

There is no screenshot.

more options

There is no image, but try reinstalling Thunderbird from getthunderbird.com