This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox cannot load any pages including "about:config"

  • 2 balas
  • 2 memiliki masalah ini
  • 16 kunjungan
  • Balasan terakhir oleh igwill

igwill
igwill
more options

Hi,

Firefox cannot load any pages for me, and gets stuck saying "Connecting..." in the tab label. Oddly, it does not get even this far with the initial "New Tab" - that tab is always totally unresponsive to even trying.

The problem can be alleviated for a single instance by refreshing Firefox, however it returns after closing/re-opening.

Safe mode, re-install, firewall off and checking the trusted programs list have been tried.

Any idea what the problem is?

Thanks!

Hi, Firefox cannot load any pages for me, and gets stuck saying "Connecting..." in the tab label. Oddly, it does not get even this far with the initial "New Tab" - that tab is always totally unresponsive to even trying. The problem can be alleviated for a single instance by refreshing Firefox, however it returns after closing/re-opening. Safe mode, re-install, firewall off and checking the trusted programs list have been tried. Any idea what the problem is? Thanks!

Solusi terpilih

hi, this sounds like a problem that may be caused by the new multi-process architecture in firefox (codename "e10s"): https://blog.mozilla.org/futurereleases/2016/08/02/whats-next-for-multi-process-firefox/

please try disabling e10s like this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.tabs.remote.autostart.2. double-click it and change its value to false and restart the browser.

Baca jawaban ini dalam konteks 👍 2

Semua Balasan (2)

philipp
philipp
  • Moderator
more options

Solusi Terpilih

hi, this sounds like a problem that may be caused by the new multi-process architecture in firefox (codename "e10s"): https://blog.mozilla.org/futurereleases/2016/08/02/whats-next-for-multi-process-firefox/

please try disabling e10s like this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.tabs.remote.autostart.2. double-click it and change its value to false and restart the browser.

igwill
igwill Pemilik pertanyaan
more options

Hi,

That works, thank you for the fast reply too!

I'm not sure why trying to enter about:config didn't work before, but I'm certainly glad I was able to get in this time.