This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Windows 10 update 1703 breaks Thunderbird, messages not shown

  • 4 balas
  • 5 memiliki masalah ini
  • 4 kunjungan
  • Balasan terakhir oleh Matt

more options

Windows update 1703 (Creators) has broken Thunderbird. I am seeing no emails past the end of 2016 - everything with a 2017 date is completely gone. Obviously this is a disaster and I have to fix this immediately. Any ideas?

Windows update 1703 (Creators) has broken Thunderbird. I am seeing no emails past the end of 2016 - everything with a 2017 date is completely gone. Obviously this is a disaster and I have to fix this immediately. Any ideas?

Semua Balasan (4)

more options

how did the creators update install... I have not had the update yet.

more options

Matt said

how did the creators update install... I have not had the update yet.

It installed just fine... except for this issue, which also broke Quicken and Dropbox in exactly the same way. Apps think nothing's happened after 2016.

more options

It also looks like I've lost all folders created since the end of 2016.

more options

have you contacted Microsoft product support. It sounds to me like windows has done some sort of restore point to a point in time 6 months ago.