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unable to access msn.com and my email. likely hacked by an amazon.com spam

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  • 1 memiliki masalah ini
  • 8 kunjungan
  • Balasan terakhir oleh FredMcD

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Must have opened a spam email as it appeared to be from amazon.com for a successfully cancelled order. Since then unable to open email and access msn.

Must have opened a spam email as it appeared to be from amazon.com for a successfully cancelled order. Since then unable to open email and access msn.

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Unfortunately, Microsoft has misconfigured a security feature (OCSP stapling) on their servers which got now cached in your local Firefox installation.

In order to resolve that, please enter about:config into the Firefox address bar (confirm the info message in case it shows up) and search for the preference named security.ssl.enable_ocsp_stapling. Double-click it and change its value to false - this will degrade a security feature in Firefox, so please revisit it in a couple of days again after Microsoft has fixed their stuff and turn it back on again then.