This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Sync on one device doesn't match another

  • 1 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh bygabyga

more options

Dying here. Windows did upgrade and somehow wiped out Firefox- Had to reinstall.

Tried to sync. had to reset password - didn't know it would wipe details.

Have Firefox on ipad and all details still there- how do I get them to my laptop?

HELPPPPPPP

Dying here. Windows did upgrade and somehow wiped out Firefox- Had to reinstall. Tried to sync. had to reset password - didn't know it would wipe details. Have Firefox on ipad and all details still there- how do I get them to my laptop? HELPPPPPPP

Semua Balasan (1)

more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Sync
  2. Tap on Synchronise now

This will “force” a synchronisation of the data that is on the local device storage.