This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

keyboard appears on screen and mouse acts strangely

  • 2 balas
  • 1 memiliki masalah ini
  • 6 kunjungan
  • Balasan terakhir oleh cor-el

CynthiaJ
CynthiaJ
more options

Mouse/cursor acts strangely - little star appears in a circle and web pages disappear. Also, an image of a keybpard keeps showing up on my screen

Mouse/cursor acts strangely - little star appears in a circle and web pages disappear. Also, an image of a keybpard keeps showing up on my screen

Semua Balasan (2)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot?

If you press the mouse wheel then you might accidentally activate the auto-scroll feature.

  • Options/Preferences -> Advanced -> General: Browsing:
    "Use autoscrolling"