This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Unable to recieve live.co.uk emails on thunderbird

  • 2 balas
  • 4 memiliki masalah ini
  • 9 kunjungan
  • Balasan terakhir oleh Shieldzy

Shieldzy
Shieldzy
more options

I have 3 email accounts linked to Thunderbird which have all been working fine.

2 days ago my live.co.uk account became unable to receive emails. I get 2 error windows that pop up.

First error window is "The current operation on 'Inbox' did not succeed. The mail server for account **********@live.co.uk responded : user is authenticated but not connected." Second error window is "Server *********@live.co.uk has disconnected. The server may have gone down or there may be a network problem"

Both other email accounts (gmail.com and btinternet.com) work fine. Have checked online tools to check live server and appear fine. I am able to log on directly and get latest messages on live.co.uk website so the account does work. There have been no changes to computer. Have checked server settings on Thunderbird and all is correct. I have cleared out the cache. I have reinstalled but has had no affect.

Any ideas?

I have 3 email accounts linked to Thunderbird which have all been working fine. 2 days ago my live.co.uk account became unable to receive emails. I get 2 error windows that pop up. First error window is "The current operation on 'Inbox' did not succeed. The mail server for account **********@live.co.uk responded : user is authenticated but not connected." Second error window is "Server *********@live.co.uk has disconnected. The server may have gone down or there may be a network problem" Both other email accounts (gmail.com and btinternet.com) work fine. Have checked online tools to check live server and appear fine. I am able to log on directly and get latest messages on live.co.uk website so the account does work. There have been no changes to computer. Have checked server settings on Thunderbird and all is correct. I have cleared out the cache. I have reinstalled but has had no affect. Any ideas?

Solusi terpilih

http://downdetector.co.uk/problems/outlook

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Solusi Terpilih

http://downdetector.co.uk/problems/outlook

Shieldzy
Shieldzy Pemilik pertanyaan
more options

Cheers, thank you. That link tells me more info. Seems to be a general issue for a lot of people at the moment so I'm not alone.

Hopefully outlook will fix the issue

Will save that link ;)

Once again, Cheers