Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Inbox is empty after "Empty trash". Is it possible to restore the messages from my POP account?

  • 1 balas
  • 1 memiliki masalah ini
  • 21 kunjungan
  • Balasan terakhir oleh Toad-Hall

more options

I emptied my trash folder via "Empty trash". Now the whole Inbox folder is also empty!!! Is it possible to restore the messages from my POP account? I already looked in the Thunderbird folder... Inbox has 0 KB. And in the Trash folder of the computer is nothing, too. Thanks!

I emptied my trash folder via "Empty trash". Now the whole Inbox folder is also empty!!! Is it possible to restore the messages from my POP account? I already looked in the Thunderbird folder... Inbox has 0 KB. And in the Trash folder of the computer is nothing, too. Thanks!

Semua Balasan (1)

more options

make hidden files and folders visible:

In Thunderbird

  • 'Help' > 'Troubleshooting Information'
  • click on 'Open Folder' button

a new window opens showing the contents of your profile name folder.

  • Close Thunderbird now - this is important.
  • click on 'Mail' folder
  • click on pop mail account name
  • delete this file: popstate.dat

popstate.dat keeps a record of what message has been downloaded. If you delete this file, a new empty one will be auto generated when you next run thunderbird. Thunderbird should connect with server Inbox and download everything. So, it does depend what is in the server Inbox, which you can view via the webmail account using a browser.


Start thunderbird.

Diperbarui oleh Toad-Hall pada