This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox profile cannot be loaded it may be missing or inaccessible

  • 2 balas
  • 1 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh cor-el

mpreeth87
mpreeth87
more options

I have tried creating a new profile . Aso tried deleting all profiles on firefox.exe -p and creating a new profile . Also tried deleting profiles.ini file and nothing worked

I have tried creating a new profile . Aso tried deleting all profiles on firefox.exe -p and creating a new profile . Also tried deleting profiles.ini file and nothing worked

Semua Balasan (2)

Shadow110
Shadow110
more options

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Should have tried to recover your profile first...

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles 

Please let us know if this solved your issue or if need further assistance.
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If profiles.ini is really removed then Firefox should create a new default profile and you should get the profile migrator asking to import data from other browsers. So it sounds that there is still a problem with profiles.ini.

Were you able to find profiles.ini?

What security software do you have?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.