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can't send mails. error message: An error occurred while sending mail. The mail server responded: 5.7.1 Recipient address rejected: Authentication required.

  • 4 balas
  • 10 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh martindale

martindale
martindale
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thunderbird issue - can send mails fine from webmail, but not from Thunderbird. It's blocking all outgoing messages, and giving the error message: An error occurred while sending mail. The mail server responded: 5.7.1 Recipient address rejected: Authentication required. 

Please check the message recipient....

started suddenly - was working fine a couple of days ago. Any ideas?

thunderbird issue - can send mails fine from webmail, but not from Thunderbird. It's blocking all outgoing messages, and giving the error message: An error occurred while sending mail. The mail server responded: 5.7.1 Recipient address rejected: Authentication required. Please check the message recipient.... started suddenly - was working fine a couple of days ago. Any ideas?

Solusi terpilih

Sending from webmail does not use SMTP server so trying to compare the 2 is meaningless. You need to find out what the correct SMTP server settings for your provider and make any needed changes. Wild guess is the authentication settings need updating.

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Semua Balasan (4)

christ1
christ1
  • Top 25 Contributor
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You should talk to your email provider.

martindale
martindale Pemilik pertanyaan
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Doesn't help unfortunately. I can send mails from webmail, so it has to be an issue in Thunderbird

user01229325
user01229325
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Solusi Terpilih

Sending from webmail does not use SMTP server so trying to compare the 2 is meaningless. You need to find out what the correct SMTP server settings for your provider and make any needed changes. Wild guess is the authentication settings need updating.

martindale
martindale Pemilik pertanyaan
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changing settings to SML and different port fixed it