This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Can't not update FireFox if one doesn't have a smartphone, too hard to contact to as a question u do not make yourself available not helpful?

  • 1 balas
  • 1 memiliki masalah ini
  • 4 kunjungan
  • Balasan terakhir oleh FredMcD

Sharrock
Sharrock
more options

I have FireFox on my laptop but I don't have a smart phone & up dates keep asking to input mobile number and when I want it want update laptop only smart phone not practical for someone on low income, I keep my laptop but not my phone when only have two calls a month may be, so why would I have a smart phone.

I have FireFox on my laptop but I don't have a smart phone & up dates keep asking to input mobile number and when I want it want update laptop only smart phone not practical for someone on low income, I keep my laptop but not my phone when only have two calls a month may be, so why would I have a smart phone.

Semua Balasan (1)

FredMcD
FredMcD
more options

That is part of the sync process. Turn it off. about:preferences#sync

Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 27.0.0.170

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration