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Crashes when I turn on my USB audio interface

  • 5 balas
  • 1 memiliki masalah ini
  • 7 kunjungan
  • Balasan terakhir oleh BennDM

BennDM
BennDM
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When FF56 is running and I turn on my USB Audio Interface it crashes. If the Interface in on when I start FF it crashes if I try to play a video or music from any site. This has been happening with every update since about April I think, I keep hoping the next version will fix it... I've tried some of the suggestions in the Support like turning of Hadrward Accel, yet it keeps happening.

When FF56 is running and I turn on my USB Audio Interface it crashes. If the Interface in on when I start FF it crashes if I try to play a video or music from any site. This has been happening with every update since about April I think, I keep hoping the next version will fix it... I've tried some of the suggestions in the Support like turning of Hadrward Accel, yet it keeps happening.

Solusi terpilih

and the crashes are still ongoing if you update to the new firefox 57?

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Semua Balasan (5)

philipp
philipp
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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

BennDM
BennDM Pemilik pertanyaan
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OK here's the two that are there, not sure why there are only 2 and not so recent as it is still crashing...

bp-8a0ffa7d-f825-4b6e-a580-642df0170719

bp-1c8757bc-d13d-40e3-9913-a44350170626

cheers

Diperbarui oleh cor-el pada

BennDM
BennDM Pemilik pertanyaan
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Hi Phillip So I've just tried a different Audio Interface that connects via firewire, same result. Yet I noticed that it was when I changed the audio output settings in System Preferences/Sound that FF actually crashed. Thought that info might help.?

Cheers Benn

philipp
philipp
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Solusi Terpilih

and the crashes are still ongoing if you update to the new firefox 57?

BennDM
BennDM Pemilik pertanyaan
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No they are not! Awesome. After putting up with it for about 6 months, I should have just waited another couple of week. :-) Thanks Benn