This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

mouse wheel page scrolling ability disappears for no apparent reason

  • 1 balas
  • 1 memiliki masalah ini
  • 10 kunjungan
  • Balasan terakhir oleh cor-el

more options

I've had a consistent problem with sustained mouse wheel scrolling using Firefox. After starting my computer (Win 7 Pro) mouse wheel scrolling functions as expected until suddenly, it stops -- only when scrolling a page on Firefox. Wheel scrolling will still work when I switch to a Microsoft app, but not if I switch back to Firefox. The only thing that appears to fix this is to re-boot the OS. Perplexing!

I've had a consistent problem with sustained mouse wheel scrolling using Firefox. After starting my computer (Win 7 Pro) mouse wheel scrolling functions as expected until suddenly, it stops -- only when scrolling a page on Firefox. Wheel scrolling will still work when I switch to a Microsoft app, but not if I switch back to Firefox. The only thing that appears to fix this is to re-boot the OS. Perplexing!

Semua Balasan (1)

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window