This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

When i transferring an email to another folder no longer shows the attached files

  • 3 balas
  • 1 memiliki masalah ini
  • 4 kunjungan
  • Balasan terakhir oleh Talix73

Talix73
Talix73
more options

When i transferring an email to another folder no longer shows the attached files. When i try open attached file (pdf) i see error (attach picture). When i delete this email, in trash I again can see attached files.

When i transferring an email to another folder no longer shows the attached files. When i try open attached file (pdf) i see error (attach picture). When i delete this email, in trash I again can see attached files.

Solusi terpilih

re :When i transferring an email to another folder

I'm presuming you are talking about an imap mail account. Please let me know if using pop.

Are you talking about transfering from one imap folder eg: Inbox to another imap folder? OR transfering from imap folder to another folder in 'Local Folders' mail account?

In Account Settings > Synchronisation & Storage Do you use the option to 'keep messages for this account on this computer' ? click on 'Advanced' button Are both of those folders in the list and are they selected?

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (3)

Talix73
Talix73 Pemilik pertanyaan
more options

Talix73 said

When i transferring an email to another folder no longer shows the attached files. When i try open attached file (pdf) i see error (attach picture). When i delete this email, in trash I again can see attached files.
Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Solusi Terpilih

re :When i transferring an email to another folder

I'm presuming you are talking about an imap mail account. Please let me know if using pop.

Are you talking about transfering from one imap folder eg: Inbox to another imap folder? OR transfering from imap folder to another folder in 'Local Folders' mail account?

In Account Settings > Synchronisation & Storage Do you use the option to 'keep messages for this account on this computer' ? click on 'Advanced' button Are both of those folders in the list and are they selected?

Talix73
Talix73 Pemilik pertanyaan
more options

Yes, everything is as you wrote, but the problem was solved by itself. I did not do anything. Perhaps some bug. Thanks!