This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox is not open, but Windows insists that it is.

  • 1 balas
  • 1 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh FredMcD

PaulJohnLittle
PaulJohnLittle
more options

I can't: open a Firefox window; open Firefox in safe mode; locate Firefox in the Task Manager; reinstall Firefox; access my profile. What to do? The computer seems convinced that Firefox is open even after several restarts. I can't uninstall or reinstall because of this. Totally lost. Any help appreciated.

I can't: open a Firefox window; open Firefox in safe mode; locate Firefox in the Task Manager; reinstall Firefox; access my profile. What to do? The computer seems convinced that Firefox is open even after several restarts. I can't uninstall or reinstall because of this. Totally lost. Any help appreciated.

Semua Balasan (1)

FredMcD
FredMcD
more options

Do you have the Firefox icon on your quick launch? Right click on it, and select Open New Window. Sometimes this works. If it opens, close it by Menu > File > Exit.