This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

i cannot recall my username, requested it by email but it has not arrived, tried again, still nothing, ps not in my spam folder

  • 2 balas
  • 2 memiliki masalah ini
  • 4 kunjungan
  • Balasan terakhir oleh pmckenna

pmckenna
pmckenna
more options

i cannot recall my username, requested it by email but it has not arrived, tried again, still nothing, ps not in my spam folder

i cannot recall my username, requested it by email but it has not arrived, tried again, still nothing, ps not in my spam folder

Solusi terpilih

Hi pmckenna,

Thank you for your question, in order to better understand what is happening, are you asking about your support.mozilla.org username?

Firefox Sync uses the email address as your username.

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (2)

guigs
guigs
more options

Solusi Terpilih

Hi pmckenna,

Thank you for your question, in order to better understand what is happening, are you asking about your support.mozilla.org username?

Firefox Sync uses the email address as your username.

pmckenna
pmckenna Pemilik pertanyaan
more options

I created a new username for support.mozilla.org after being unable to access firefox sync using my email and password yesterday. However I just tried again now and it allowed me to log in so it appears whatever the problem was is now sorted. Thanks for your reply guigs.