Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

flash player wont render

  • 3 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh FredMcD

user1499536
user1499536
more options

For a long time now flash content won't render properly when loaded in an inactive tab. I can see the background image of the site instead of the game. Some times a few strips of the actual flash content would be there but not always. This only happens on Firefox. I have tried multiple other browsers and had no such issues. Even IE doesn't have this problem... Why would I load flash content in inactive tab? I simply open the flash game on a new tab and continue doing something a bit more meaningful then waiting on the games loading time.

For a long time now flash content won't render properly when loaded in an inactive tab. I can see the background image of the site instead of the game. Some times a few strips of the actual flash content would be there but not always. This only happens on Firefox. I have tried multiple other browsers and had no such issues. Even IE doesn't have this problem... Why would I load flash content in inactive tab? I simply open the flash game on a new tab and continue doing something a bit more meaningful then waiting on the games loading time.

Semua Balasan (3)

FredMcD
FredMcD
more options

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

user1499536
user1499536 Pemilik pertanyaan
more options

My graphics are up to date, sadly this happens on all computers in my home. And when I reported this issue to Flash support they where able to re-create it as well. The sites don't usually have tracking I have not seen this shield icon on the places I have issues with. The problems started ever since I updated Flash to version 26. Been hoping it will fix itself ever since but no such luck...

It seems something just broke between firefox and flash when it comes to rendering in an inactive tab. If I refresh and stay on the same tab with the issue it loads just fine.

FredMcD
FredMcD
more options

Log-in here and create a bug report. This might be something they know about, or not.

https://bugzilla.mozilla.org/ See Bugzilla etiquette before commenting in bug reports. https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

Once the bug has been filed, post its web address here.