This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Resetting master password

  • 3 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh TyDraniu

hristo_hk
hristo_hk
more options

Hello, I read the article about resetting the master pasword: https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it

It is written "Remember: Resetting your master password will remove all of your saved usernames and passwords." Does it mean that this will delete passwords in my sync account (and on other sync devices)?

Hello, I read the article about resetting the master pasword: https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it It is written "Remember: Resetting your master password will remove all of your saved usernames and passwords." Does it mean that this will delete passwords in my sync account (and on other sync devices)?

Semua Balasan (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Yes, those synced passwords are also encrypted and without the master pass they couldn't be decrypted. So they'll be deleted.

hristo_hk
hristo_hk Pemilik pertanyaan
more options

So, if I first unlink the browser from sync to mozilla account, and after that reset master password, would I keep the passwords on the cloud and the other devices?

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

I'm not sure, but I'd guess that you would keep the passwords, if you're going to disconnect the browser from sync, and not connecting it again.