This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Why does Firefox constantly CRASH

  • 1 balas
  • 1 memiliki masalah ini
  • 7 kunjungan
  • Balasan terakhir oleh TyDraniu

fireboy1
fireboy1
more options

App crashes every single damn time I open the damn thing. I have android 8.0 on a Samsung s8+ and I am DEFINITLY running the latest version of Firefox. So why does this browser keep crashing every 5 damn seconds.

App crashes every single damn time I open the damn thing. I have android 8.0 on a Samsung s8+ and I am DEFINITLY running the latest version of Firefox. So why does this browser keep crashing every 5 damn seconds.

Semua Balasan (1)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

We're sorry to hear that Firefox is crashing. Please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  • Enter about:crashes in the address bar and press Enter. A Submitted Crash Reports list will appear.
  • Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.